Frequently Asked Questions
Orders
We ship from our lovely warehouses in Orange County, California.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
Orders do not ship until they have been fully processed, which can take up to 3 business days. Please take order processing time into consideration before placing your order.
After completion of purchase you have 5 days to cancel your order if you so wish. That would make us really freakin’ sad, but we get it, shit happens.
Pre-orders
If you pre-order a product, please note that the inventory has not arrived in the Super Dope Brands Warehouse and may still be in production. It’s unlikely, but sometimes unanticipated issues during production may cause an item to be delayed or cancelled if it doesn’t meet our standards. We provide our dope customers who’ve purchased a pre-order with a delivery date estimate for when the item leaves our warehouse and ships. However, there is no guarantee the item will deliver during that time frame. Anticipate that the order could arrive before or after the dates we’ve approximated.
Return Policy
Apparel returns will only be accepted in original sealed packaging. There will be a $3 restocking fee. If your purchase is not what you expected, you have 15 days after receiving your order to return by sending your items back to us for a full refund minus a $3 restocking fee. If you return an item after the 15 day window, you will receive Super Dope Store Credit.
If you'd like to make a return, please pack it well and send it to the addresses below. Once you have shipped your return, please provide tracking information and email hello@superdopebrands.com.
Shipped Return c/o Super Dope Brands
8901 Bishop Avenue, Westminster, CA 92683
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